Jessica was born and raised in Rochester, N.Y., and received her PharmD from the University at Buffalo School of Pharmacy and Pharmaceutical Sciences. Her professional interests include pharmacy operations management, quality improvement, health systems, and population health. Prior to starting the UPMC Pharmacy Administrative Fellowship, Jessica worked as a long-term care pharmacist. Her background also includes experience in community pharmacy, ambulatory care, and managed care. Outside of work, she enjoys learning languages, traveling, and dancing.