PGY-2 Ambulatory Care

Upon completion of the program, the ambulatory care resident has gained the necessary skill sets to design and provide direct patient care practices, deliver teaching and assessment methods; and conduct practice-based research.

The University of Pittsburgh Medical Center (UPMC) Health System is one of the leading integrated health care delivery systems in western Pennsylvania consisting of tertiary, specialty and community hospitals, physician offices, and rehabilitation facilities. This setting provides the ambulatory care resident a wide range of practice based experiences from family medicine to specialty practices. The ambulatory care resident will be exposed to various practice models including integrated team based care, medical teaching practices and pharmacist lead collaborative drug therapy management. The ambulatory care resident will engage in direct patient care of diverse populations focusing on chronic care management, transitions of care, and individualizing care needs. In addition to clinical practice, the resident will also gain experience in developing teaching methodologies, precepting and design and delivery of a practice-based research.

Application Requirements

All residents must be eligible for pharmacist licensure in the Commonwealth of Pennsylvania. Applications for Pharmacist License and Intern Registration are available.

Pennsylvania requires 1500 registered intern hours in order to be eligible for licensure. Of the 1500 hours, only 1000 hours can be obtained through an academic program. That is, 500 intern hours must be obtained outside of school. These 1500 intern hours must be registered with a state board of pharmacy to count toward licensure in Pennsylvania. If you have not yet started registering hours with your state board of pharmacy, we encourage you to do so as soon as possible in order to be eligible for Pennsylvania licensure. We also encourage you to review your own state's rules regarding the registration, reporting and transfer of intern hours. Please do not hesitate to discuss any questions you have regarding licensure with individual program directors.

Application Process

Eligible candidates will have:

  • Doctor of Pharmacy degree from an accredited school of pharmacy
  • Current enrollment in or completion of a PGY1 residency in pharmacy practice or community pharmacy practice
  • Registered for the ASHP Residency Matching Program
  • Submitted a completed application via PhORCAS by December 31st
  • Licensure or eligibility for licensure within the Commonwealth of PennsylvaniaReferences

We request a minimum of 3 references, and ask that at least two of the three references come from preceptors with whom the applicant has worked in a direct patient care setting. The preceptor should be able to comment on the applicant’s responsibilities, patient workload, clinical problem solving abilities, and time management skills. All reference writers must use the standard PhORCAS reference template and provide comments on a minimum of 7 of the 15 characteristics in the spaces provided.

The residency site agrees that no person at the site will solicit, accept, or use any ranking related informing from any residency candidate.

The purpose of this PGY2 Ambulatory Care Residency is to prepare the resident to obtain a position as a clinical faculty member within a school of pharmacy or medicine; and/or a clinical pharmacy specialist within a community-based physician’s office, ambulatory clinic or institutional-based physician practice.

Appointment Period: July 1 – June 30
Number Positions: 2
Starting Date: July 1
Salary: $ 46,000
Vacation: 10 days paid time off
Insurance: Health, dental, eye care, life, and disability available.
Travel stipend : Amount is determined yearly and may not cover all travel expenses

Direct Patient Care

Each resident has the opportunity to customize their experience with the program director based on individual career goals, while meeting program requirements. Clinical experiences are scheduled in 6-8 week blocks with two 6-month longitudinal experiences ½-1 day per week through the year. Core clinical sites include: Heart and Vascular Institute, Shadyside Family Medicine, SeniorCare and Benedum Geriatrics, Matilda Theiss Family Medicine FQHC, Medical Infectious Diseases Clinic (HIV), Shea Primary Care and Presbyterian Retail Pharmacy Administration.

Elective Experiences

Include, but not limited to: Healthcare to the Underserved Clinics, University Diabetes Care Associates, Transitions of Care (Emergency Department), Transplantation (Heart or Solid Organ), Poison Center, Psychiatry, Oncology, Concentrated Teaching or Concentrated Research.

Pharmacy Practice

Ambulatory operations requirement once every 3 weekends within our retail pharmacy and one evening per month within our outpatient pharmacy and/or emergency department supporting transition of care and discharge processes.


Residents will complete a research project during the year that is expected to be of their own work, of a publishable nature and eligible for submission to a national medical organization for poster or presentation.


Residents will have the opportunity to participate in the Mastery of Teaching Certificate Program. Residents will precept doctor of pharmacy students and PGY 1 residents. Many teaching opportunities are available in conjunction with the University of Pittsburgh School of Pharmacy in a wide variety of teaching modalities.

Professional Presentations

Residents are assigned to present twice during UPMC Pharmacy Grand Rounds (PGR). PGR is a weekly, ACPE-accredited, departmental continuing education series for pharmacists. Sessions are provided in a lecture format, with Q&A session at the end. Active learning strategies are encouraged, including, interactive questions, periodic assessments with the audience, or case-based teaching. The required presentations are (1) a 45-50 minute clinical controversy topic that includes analysis and critique of published literature, and (2) a 20-25 minute clinical pearl or clinical program pearl that includes brief review of the literature or practice guidelines, clinical program, and/or patient case(s). The purpose of PGR is to provide the residents with an opportunity to give a formal presentation for faculty, peers and students that could be used during an employment interview or platform presentation at a professional meeting. Residents receive immediate verbal and written feedback.

UPMC Presbyterian

Thomas Glowa, PharmD, BCPS - Medical Infectious Disease (HIV) Clinic
Deanne Hall, PharmD, CDE, BCACP - UPMC Heart and Vascular Institute
Bethany Helms, PharmD -UPMC Heart and Vascular Institute
Sharon Miller, PharmD - UPMC Retail Pharmacies
Kristine Schonder, PharmD - UPMC Starzl Transplant Institute
Erin Surhie, PharmD, BCPS - Benedum Geriatrics Clinic

UPMC Shadyside

Stephanie Ballard, PharmD, BCPS - UPMC Shadyside Family Medicine
Trisha Milller, PharmD, BCACP - Shea Internal Medicine
Christine Ruby, PharmD, BCPS - Senior Care Shadyside

Healthcare to the Underserved

Karen Pater, PharmD, BCPS, CDE - Matilda Theiss FQHC

Community-Based Practice

Scott Drab, PharmD, CDE, BC-ADM - University Diabetes Associates

Program Graduates and First Positions over past five years

James Montgomery – 2015-2016
Clinical Pharmacy Specialist, Primary Care
Cleveland Clinic Family Health Center, Cleveland, Ohio

Vivian Tang – 2015-2016
Clinical Pharmacy Specialist
Providence Medical Group, Oregon Region, Portland, Oregon

Emily Chan - 2014-2015
Assistant Professor Clinical Sciences
Touro University California College of Pharmacy. San Francisco, CA

Marie Davies - 2013-2014
Assistant Professor of Pharmacy Practice and Administration
Western University of Health Sciences College of Pharmacy
Harbor-UCLA Family Medicine Clinic, Los Angeles, CA

Megan Fleishman - 2012-2013
Assistant Professor of Pharmacy and Family Medicine
University of Illinois-Chicago, Rockford Campus

Ibrahim Sales - 2011-2012
Assistant Professor of Clinical Pharmacy
King Saud University, Rijad, Saudi Arabia

Davies M, Schonder KS, Meyer S, Hall DL. Changes in Students' Performance and Confidence with a Standardized Patient and Standardized Colleague Interprofessional Activity. Accepted for Publication APJE October 2014.

Fleishman M*, Ridenour T, Yahnkee A, Fischer G, Hall D. Impact of a Medicaid prescription limitation policy on health care utilization. American College of Clinical Pharmacy Best Poster Finalist. Albuquerque, New Mexico, October 2013.

Sales I, Jonkman L, Connor S, Hall D. A comparison of educational interventions to enhance cultural competence in pharmacy students. Am J Pharm Ed. 2013; 77 (4) Article 76.

Elrod SS, Coley K, Saul M, Donehoo J, Fischer G, Kapoor W. A description of medication discrepancies found after hospital discharge. American College of Clinical Pharmacy Annual Meeting. Austin, Texas, October 2010.

Snyder CM, Helms BE, Hall DL. Correlation of Frequency of INR Monitoring and Achieving Therapeutic Goal Range. J Pharm Technol 2008;(24):255-60.

Veltry LG, Hall DL, Schonder KS. Enoxaparin dosing and incidence of bleeding in patients with renal dysfunction. American College of Clinical Pharmacy Annual Meeting. St. Louis, MO, October, 2006.

Program Director

Deanne Hall, PharmD
Associate Professor
3501 Terrace Street
Salk Hall, Room 726
Pittsburgh, PA 15261
Phone: 412-578-9260
FAX: 412-264-8324

UPMC Presbyterian